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Tadpole Terms of Service

Version 2026-01-v2

Tadpole Terms of Service

Effective Date: 29 January 2026 Version: 2026-01-v2

1. Agreement & Acceptance

By accessing or using the Tadpole platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and Alex Baker and Paul French trading as Tadpole.club ("Tadpole", "we", "us").

2. Definitions

  • "Club" means an angling club, association, or organisation using our Service
  • "Administrator" means a person authorised to manage a Club's account
  • "Member" means an individual whose membership is managed through the Service
  • "Platform" means the Tadpole web application and related services

3. Service Description

Tadpole provides membership management services including:

  • Digital membership card generation and wallet passes
  • Online membership applications and renewals
  • Payment processing (via Stripe)
  • Member communications
  • Boat bookings and permit management
  • Administrative tools and reporting

4. Account Registration & Security

4.1 Registration: Clubs must provide accurate information during registration.

4.2 Account Security: You are responsible for:

  • Maintaining confidentiality of login credentials
  • Using strong, unique passwords
  • Enabling multi-factor authentication where available
  • Restricting admin access to authorised personnel only
  • Notifying us immediately of any unauthorised access

4.3 Account Accuracy: You must keep contact and billing information current.

5. User Responsibilities

You agree to:

  • Provide accurate information
  • Use the Service only for legitimate club management purposes
  • Comply with all applicable laws and regulations
  • Respect the privacy and data protection rights of members
  • Follow our Data Processing Agreement when handling member data

6. Prohibited Activities

You must not:

6.1 Harmful Content

  • Upload malware, viruses, or malicious code
  • Store or transmit illegal content
  • Upload content that infringes intellectual property rights

6.2 Abuse & Harassment

  • Harass, abuse, or threaten other users
  • Send spam or unsolicited bulk communications
  • Impersonate another person or organisation

6.3 Security Violations

  • Attempt unauthorised access to systems or data
  • Probe, scan, or test system vulnerabilities
  • Interfere with platform operation
  • Circumvent security measures

6.4 Data Misuse

  • Use personal data beyond membership management
  • Share member data with unauthorised parties
  • Sell or commercialise member data

6.5 Platform Abuse

  • Use automated tools to scrape data
  • Resell or redistribute platform access
  • Exceed rate limits or abuse APIs

7. Email Communications

When sending emails through the platform:

  • Only contact individuals with legitimate club relationships
  • Honour unsubscribe requests promptly
  • Do not send deceptive content
  • Comply with Irish and EU anti-spam regulations
  • Maintain accurate sender information

8. Payment Terms

8.1 Processing: Payments are processed securely by Stripe. We do not store card details.

8.2 Fees: Service fees are as agreed in your subscription. We may change fees with 30 days notice.

8.3 Refunds: Refund policies for membership fees are at each Club's discretion. Platform subscription refunds are handled per our refund policy.

8.4 Taxes: Prices exclude VAT unless stated. You are responsible for applicable taxes.

9. Intellectual Property

9.1 Our Property: The Tadpole platform, software, branding, and documentation are our intellectual property.

9.2 Your Content: Your club's branding, logos, and content remain your property.

9.3 Member Data: Member data belongs to the Club as Data Controller. We process it as Data Processor.

9.4 Licence: You grant us a licence to display your content as necessary to provide the Service.

10. Confidentiality

10.1 We will keep your Club's confidential information secure and not disclose it except as required to provide the Service or by law.

10.2 Confidential information does not include information that is publicly available or independently developed.

11. Disclaimers & Warranties

11.1 The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

11.2 We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected within any timeframe
  • The Service will meet your specific requirements

11.3 We are not responsible for third-party services (Stripe, email providers, etc.).

12. Limitation of Liability

12.1 To the maximum extent permitted by Irish law, we are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Damages exceeding fees paid in the 12 months preceding the claim

12.2 Nothing limits liability for fraud, gross negligence, or death/personal injury caused by negligence.

13. Indemnification

You agree to indemnify and hold harmless Tadpole from claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third party rights
  • Member data processed under your instructions

14. Assignment & Change of Ownership

14.1 Your Assignment: You may not assign these Terms without our written consent.

14.2 Our Assignment: We may assign these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.

14.3 Club Ownership Changes: If your Club changes ownership, the new owners must accept these Terms to continue using the Service.

15. Termination

15.1 By You: You may terminate at any time by closing your account.

15.2 By Us: We may terminate or suspend access for:

  • Breach of these Terms
  • Non-payment
  • Illegal activity
  • Extended inactivity (with notice)

15.3 Effect of Termination:

  • Access ceases immediately
  • We provide data export within 30 days on request
  • Data is deleted per our retention policy
  • Accrued rights and obligations survive

16. Enforcement

16.1 Monitoring: We may monitor usage to ensure compliance with this policy. We do not routinely read private communications but may investigate reported violations.

16.2 Consequences: Violations may result in:

  • Warning notification
  • Temporary suspension of access
  • Permanent termination of access
  • Legal action where appropriate

16.3 Reporting: Report violations to: abuse@tadpole.club

17. Governing Law & Dispute Resolution

17.1 Governing Law: These Terms are governed by Irish law.

17.2 Jurisdiction: Disputes will be resolved in the courts of Ireland.

17.3 Informal Resolution: Before legal action, parties agree to attempt informal resolution for 30 days.

18. Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

19. Entire Agreement

These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and Tadpole.

20. Modifications

We may modify these Terms at any time. Material changes will be notified via email 30 days in advance. Continued use after changes constitutes acceptance.

21. Contact

Alex Baker and Paul French trading as Tadpole.club

Last updated: 29 January 2026

See also: Privacy Policy · Data Processing Agreement · Cookie Policy